The Critical Incident Recovery Competence (CIRC) program helps teams to learn together.

The purposes of building recovery competence are threefold:

1. to stabilize after high stress events (load and response);

2. to allow teams to reconnect without forcing disclosure; and

3. to restore operational readiness without repressing or denying the original event.

Building this competence is different from ‘therapy in the workplace’—it’s operationally relevant leadership and team/crew practice that reduces avoidable harm, and helps to normalize and deliver support early and often.

We offer training for leaders and crews to strengthen the conditions that keep people well over the long term—especially in organizations where exposure is unavoidable and the operational tempo is high.

About CIRC Training

A recovery-competent team and its leaders can do three things well after stressful events:

1) Stabilize

• A practical, repeatable sequence for the first hours and days after a hard call

• Simple actions that reduce escalation and “carryover” into home life and the next shift

• Early warning signs that someone is not okay—and what to do next (without drama)

2) Reconnect

• Clean, respectful check-ins that protect dignity and belonging

• Communication tools that reduce isolation and friction

• How to support peers without “fixing,” interrogating, or forcing disclosure

3) Restore readiness

• How to return to mission without leaving people behind

• How to prevent cumulative load from quietly hardening into culture and identity

• How to build a clear pathway to additional support when the team is carrying more than they should alone

Explore our UBC Pilot Program →